At BOSS Air Curtain, we value your trust and are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you visit our website, https://bossaircurtain.com/, or communicate with us regarding our products and services.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect personal and business-related information when you interact with our website, submit an enquiry, request a quotation, or contact our team.

Personal Information

The information we may collect includes:

• Full name
• Email address
• Mobile or telephone number
• Company or business name
• Business address and location
• Product requirements and enquiry details
• Any additional information voluntarily provided through contact forms, emails, or other communication channels

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the website
• Referring website or traffic source
• Cookies and similar technologies, where applicable

This information helps us understand how visitors interact with our website and improve its performance.

2. How We Use Your Information

BOSS Air Curtain may use the information collected for the following purposes:

• Responding to customer enquiries and quotation requests
• Providing information about our air curtains, PVC strip curtains, and related products
• Processing product enquiries, orders, and service requests
• Communicating regarding product specifications, availability, pricing, and delivery
• Providing customer service and after-sales assistance
• Improving our website, products, and customer experience
• Maintaining business records and customer communications
• Sending promotional information, product updates, and offers where permitted by applicable law
• Preventing fraudulent activities and protecting website security
• Complying with applicable legal and regulatory requirements

We use personal information only for legitimate, specified business purposes and on an appropriate legal basis, including consent where required.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve browsing functionality, analyze website traffic, and understand visitor preferences.

Cookies are small text files stored on your device when you visit a website.

Depending on the tools enabled on our website, cookies may be used for:

• Essential website functionality
• Remembering user preferences
• Understanding website traffic and visitor interactions
• Measuring the effectiveness of marketing campaigns
• Improving website usability and performance

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.

Where legally required, we will obtain your consent before placing non-essential cookies or using similar tracking technologies.

4. Sharing and Disclosure of Information

BOSS Air Curtain does not sell your personal information to third parties.

We may share relevant information with trusted parties when reasonably necessary for legitimate business operations, including:

• Authorized employees and customer support personnel
• Service providers assisting with website hosting, maintenance, and technical support
• Delivery, logistics, or installation partners involved in fulfilling customer requirements
• Technology providers supporting customer communications, analytics, or business operations
• Government authorities or regulatory bodies when disclosure is legally required

We take reasonable steps to ensure that third parties processing personal information on our behalf maintain appropriate confidentiality and security safeguards.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

These measures may include appropriate access controls, secure hosting, encrypted website connections, and administrative safeguards.

However, no method of transmitting information over the internet or storing information electronically is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including responding to enquiries, maintaining business relationships, processing orders, providing customer support, and meeting legal obligations.

When personal information is no longer required, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it, subject to applicable legal retention requirements.

7. Marketing Communications

If you contact us or provide your information, we may communicate with you regarding your enquiry, product requirements, orders, or requested services.

Where permitted by law, we may also send information about new products, promotional offers, or business updates.
You may opt out of promotional communications at any time by using the unsubscribe option, where available, or contacting us directly.

Opting out of promotional messages will not prevent us from sending necessary communications relating to your enquiries, orders, or service requests.

8. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or external services.
These websites operate independently and may have their own privacy policies and data collection practices.
BOSS Air Curtain is not responsible for the privacy practices, content, or security of third-party websites.
We encourage visitors to review the privacy policies of external websites before sharing personal information.

9. Your Privacy Rights

Subject to applicable Indian data protection laws, you may have the right to:

• Request information about the personal data we process
• Request correction or updating of inaccurate or incomplete personal information
• Request deletion of personal information, where legally applicable
• Withdraw consent for processing activities based on consent
• Raise concerns or complaints about the handling of your personal information
• Exercise other rights available under applicable data protection laws

To exercise these rights, please contact us using the contact information provided below.
We will review and respond to valid requests in accordance with applicable legal requirements.

10. Children's Privacy

Our website is primarily intended for businesses, professionals, and individuals seeking information about commercial and industrial products.

We do not knowingly collect personal information from children for marketing purposes.
If we become aware that personal information relating to a child has been collected without appropriate authorization, we will take suitable steps in accordance with applicable law.

11. International Data Transfers

Some of our website hosting, analytics, communication, or technology service providers may process information on servers located outside India.

Where such transfers occur, we will take reasonable steps to ensure that personal information is handled in accordance with applicable data protection laws and relevant transfer restrictions.

12. Compliance With Applicable Laws

BOSS Air Curtain is committed to handling personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000, applicable rules, and relevant provisions of the Digital Personal Data Protection Act, 2023 and associated rules as and when they become enforceable.

We may update our privacy practices and this policy to reflect changes in applicable legal requirements.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy periodically to reflect changes in our business operations, website functionality, security practices, or legal obligations.

Any updated version will be published on this page with a revised effective date.

We encourage visitors to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

BOSS Air Curtain

Website: https://bossaircurtain.com/
Email: info@bossaircurtain.com
Phone: +91-98556-89131, 4639131, +91-161-2774493

Registered Office / Business Address:
Head Office
641/1, Pakhowal Road, Opp. Nehru Sidhant Kender Backside Hotel Park Plaza, Ludhiana-141001 (Punjab)
Corporate Office
Plot 1, Rao Gajraj Singh Marg, Sector 22A, Sector 22, Gurugram, Haryana 122001

We will make reasonable efforts to address your privacy-related concerns in accordance with applicable laws.